Under House Bill 4224 (89th Regular Session) and Section 181.105 of the Texas Health and Safety Code, Texas-licensed behavioral health providers are required to make the following consumer information publicly available.
Consumer RightsConsumers have the right to:
Request access to their health care records from the licensee
Contact the Texas Behavioral Health Executive Council (BHEC)
File a consumer complaint with the Office of the Attorney General’s Consumer Protection Division
Consumers may request access to their health care records maintained by this practice.
To request health care records:
Mail a written request to Dr. Jacqueline Layton, 5900 Balcones Dr, Suite 100, Austin, TX 78731 or email a request to Dr. Jacqueline Layton.
While processing requests, the practice will follow all applicable state and federal laws.
Fees may apply as permitted by law.
Complaints to the Texas Behavioral Health Executive Council (BHEC)Consumers may contact the Texas Behavioral Health Executive Council regarding Texas-licensed behavioral health providers.
To learn more about the complaint process relevant to behavioral health in Texas, please visit BHEC’s Discipline and Complaints page.
Texas consumers may file complaints with the Office of the Texas Attorney General. Current instructions are on the Office of the Texas Attorney General Consumer Protection Division page.
I provide this notice in compliance with Texas state licensing requirements and Section 181.105 of the Texas Health and Safety Code.
If you have questions that are not answered on this page, please contact me.
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It is very important to us to provide a space where you can trust us with your care and feel how genuinely you are seen, heard and accepted. To help create a space within which we can all be more brave, vulnerable and real, we are an inclusive, affirming, trauma-informed and anti-racist practice. This means that we celebrate all bodies and identities. We are committed to continually learning how to better offer care with intention and respect for you and your experiences in the world.